At Free Car Fix, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our car services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Identification Information: Name, address, phone number, email address, and other identifying details. Vehicle Information: Make, model, year, and registration number of your vehicle.

Service History: Details of services performed on your vehicle, including dates and descriptions of repairs. Payment Information: Credit/debit card details and billing information, securely processed through third-party payment processors.

Location Information: If you use our mobile services, we may collect location data to provide service at your location.

Communication Data: Any feedback, reviews, or communications you provide through email, phone calls, or website forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To schedule, confirm, and provide car maintenance or repair services.

Customer Support: To respond to your inquiries, requests, or complaints.

Payment Processing: To facilitate billing and payment for services rendered.

Marketing and Communication: To send you promotions, offers, and updates about our services (with your consent).

Improvement of Services: To analyze service trends and improve the quality of our offerings.

Legal Compliance: To comply with any legal obligations or regulations.

3. Information Sharing and Disclosure

Free Car Fix does not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, communication platforms, or vehicle parts suppliers.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of Free Car Fix, your information may be transferred to the new entity.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request the deletion of your personal information in certain circumstances.

Opt-Out: Opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

7. Changes to This Policy

Free Car Fix reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Free Car Fix
Email: info@freecarfix.com
Phone: 346-342-5620
Address: 2661 Midway Road, Suite 102.
Carollton, TX 75006

By using our services, you acknowledge that you have read and understood this Privacy Policy.